Although it wasn’t United’s fault that my bag was lost, their lousy communication kept it lost for 3 weeks after it was found in Hong Kong. Here’s a funny, but all too real, look at how your baggage is handled:
httpv://www.youtube.com/watch?v=5YGc4zOqozo
Full Story: http://www.davecarrollmusic.com/story/united-breaks-guitars/